Privacy Policy

Last updated: 25 October 2026

This policy explains how Rai Scaling (“we”, “us”) collects, uses and protects the personal information you share with us when you fill in one of our forms, book a call, or visit raiscaling.com. It applies to our Facebook and Instagram lead forms, our booking page and this website.

1. What we collect

Contact details: your name, phone or WhatsApp number and email address.
Your answers: what you share in our forms, such as your program price, number of clients, ad budget, start date and a description of your business.
Booking details: the date and time of any call you book, and notes from that call.
Website and ad data: basic usage information (pages visited, device and browser type) collected through cookies and similar tools, including Meta’s advertising tools, to measure and improve our ads.

We do not ask for, and you should not send us, payment card numbers, bank details, government ID numbers or health information through our forms.

2. How we use it

To check whether our service is a good fit for your business.
To contact you about your enquiry by WhatsApp, phone or email.
To schedule your call and send reminders.
To deliver our services if you become a client.
To measure and improve our advertising.

We use your information only for these purposes, on the basis of the consent you give when you submit a form or book a call.

3. Who we share it with

We do not sell your personal information. We share it only with service providers that help us run our business, under their own privacy and security terms:

Meta Platforms (Facebook and Instagram lead forms and advertising tools)
Our booking and customer management software
Our email, messaging and cloud storage providers
Our website hosting provider

We may also disclose information where the law requires it.

4. How long we keep it

We keep enquiry information for up to 24 months after our last contact with you, unless you become a client or ask us to delete it sooner. Client records are kept for as long as needed to deliver our services and meet legal and tax obligations.

5. Your rights

Under India’s Digital Personal Data Protection Act, 2023 and other applicable laws, you can:

Ask for a summary of the personal information we hold about you
Ask us to correct or update it
Ask us to delete it
Withdraw your consent at any time (this won’t affect anything we did before you withdrew it)
Raise a complaint with us, and, if it isn’t resolved, with the Data Protection Board of India

To use any of these rights, email us at the address below. We aim to respond within 30 days.

You can also stop WhatsApp or email messages from us at any time by replying “STOP”.

6. Security

We use reasonable technical and organisational measures to protect your information, including access controls and reputable, secure service providers. No method of storage or transmission is completely secure, but we work to keep your data safe.

7. Children

Our services are for business owners. We do not knowingly collect information from anyone under 18.

8. Changes to this policy

We may update this policy from time to time. The “Last updated” date above shows when it last changed.

9. Contact and grievances

For questions, requests or complaints about your personal information, contact us at hello@raiscaling.com.